Elements and Performance Criteria
- Identify requirements related to providing farriery or hoof care services in equine industries
- Identify basic industry structure, relevant industry associations and employment roles, functions and responsibilities
- Identify the characteristics of equine industries and the relationship between key industry sectors or disciplines and farriery or hoof care services
- Ensure personal dress, grooming and presentation is appropriate for different work environments and tasks to be performed
- Comply with duty of care, confidentiality and security requirements of the client or equine establishment when providing services
- Maintain knowledge of relevant regulations and codes of practice, relating to animal welfare and safety when interacting with horses and other equines in the workplace
- Comply with restrictions on advice that can be given and avoid perceptions of diagnostic or treatment advice which must be given by veterinarians
- Communicate effectively
- Use appropriate industry terminology and communication methods to respond to enquiries and communicate with others
- Use communication technology and appropriate communication techniques to clarify information to implement agreed outcomes or undertake tasks
- Engage with social media responsibly according to workplace and relevant industry sector protocols
- Participate in conversations with equine owners or carers providing firm and clear information relating to equine health and animal welfare issues
- Follow workplace health and safety procedures
- Select and use personal protective equipment according to the type of worksite activities undertaken, and ensure correct procedures for maintenance and storage
- Assess hazards and potential risks to self, others and equines, and take actions to control or report if beyond own control or authority
- Check all safety equipment consistent with manufacturer's recommendations
- Demonstrate behaviour that contributes to a safe work environment, reflects duty of care and encourages safe behaviours in others
- Maintain environmentally sustainable work practices
- Identify environmental principles and regulations relevant to farriery industry
- Investigate own practices in relation to resource usage
- Set targets to improve resource usage and efficiency
- Monitor and revise improvement plans and targets on a regular basis
- Comply with site hygiene controls and biosecurity procedures and protocols when visiting sites to conduct services
- Manage personal health and fitness for job role
- Assess personal health for job function and develop strategies to improve fitness and core strength
- Adopt positions and posture to avoid injury and fatigue while working with equines
- Develop and apply strategies to avoid health risks at work
- Identify common rehabilitation regimes available following injury or illness